Five years ago retailers were still debating whether or not
there would ever be a large enough online customer base to
make Internet advertising and website development economically
feasible. No more. In another five years it will be nearly
impossible to find someone over 18 who hasn't shopped
online.
Burst! found that three out of five (62.8%) online shoppers
say the Internet is their primary source of information when
evaluating and comparing products — far outdistancing the
number two source, print media.
Of particular note to retailers, big spenders are shopping
online. Burst! found that as a respondent's reported household
income increased, so did the likelihood that the Internet is
the primary comparison-shopping tool. In fact, the percentage
of respondents who said the Internet was their primary tool
for comparison-shopping increased from 59.0% for those
reporting household income of less than $35,000, to 70.6% for
households reporting income of $75,000 or more.
For this holiday season, four out of five (83.2%) shoppers
said they expect to use the Internet to research or purchase
gifts — and two out of five (44.3%) said they will use the
Internet more than last year.
"As our data shows, the Internet reaches a great many
people who are poised to make buying decisions," said Jarvis
Coffin, CEO of BURST! "The trick for advertisers is to
determine how and where to reach them before those decisions
get made."
It must be remembered that online "shopping" does not
necessarily mean "purchasing." The BURST! study reveals that
among those who shop online, slightly under half of them
actually make purchases online, while slightly over half only
window-shop.
Even so, whether the items are eventually bought online or
not, Internet shopping is indisputably a powerful influence on
the purchase decisions of growing numbers of shoppers.
For more information about current online shopping trends,
read eMarketer's Online Holiday Shopping Preview.